1. Who We Are & Contact

This website is operated by RecycleMe, a consulting division of Reclay StewardEdge USA and part of the RAAN Group of Companies.

If you have questions about this Policy or how we handle personal information, you may contact us:

Email: info@recycle-me.us

 

2. Scope

This Policy applies to personal information collected:

Through our website and forms (e.g., contact forms, resource downloads, service inquiries).

Through communications you send us by email, phone, or mail.

It does not cover offline data collection unless specifically stated.

3. Information We Collect

We only collect information reasonably necessary for the purposes described below:

Contact Information: Name, email, phone, organization, role, and mailing address when you submit forms or contact us.

Content You Provide: Questions, comments, uploaded documents, or files.

Technical Data: IP address, browser type, device identifiers, pages visited, and referral/exit pages (via cookies and server logs).

Security & Spam Prevention: IP and user agent data collected by anti-spam and security tools.

We do not knowingly collect personal information from children under 13.

 

4. How We Use Information

We use personal information to:

Provide and improve our website, services, and client communications.

Respond to your requests (e.g., inquiries, service requests, contact forms).

Analyze website performance and usage trends.

Protect our website and services against spam, fraud, or misuse.

Comply with legal and regulatory obligations.

We do not sell your personal information.

5. When We Share Information

We may share personal information only with:

Service Providers: Vendors who host our website, provide analytics, email delivery, security, or form handling. They may use the data only to perform services for us and must safeguard it.

Legal or Safety Purposes: When required by law, regulation, or legal process, or to protect rights, safety, and security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the site. These may include:

Strictly Necessary Cookies: For security, load balancing, session management.

Preferences: Remembering options like layout or settings.

Analytics Cookies: Understanding usage trends to improve the site.

You can adjust your browser to refuse cookies. Some features may not work properly without them.

7. Retention

We keep personal information only as long as necessary for the purposes described or as required by law. Examples:

Form submissions: Up to 24 months after your last interaction.

Account or profile data (if applicable): Kept while active; deleted within a reasonable period after closure.

Analytics data: Retained per provider’s standard retention practices.

 

8. Safeguards

We use administrative, technical, and physical safeguards to protect personal information, including:

Encryption in transit (SSL/HTTPS).

Secure hosting and limited access controls.

Employee training.

While no system is 100% secure, we take reasonable measures to prevent unauthorized access, use, or disclosure.

 

9. Your Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have rights to:

Access the personal information we hold about you.

Request correction or deletion of your information.

Opt out of the sale or sharing of personal information (we do not sell personal data).

Request a copy of your data in a portable format.

Limit use of sensitive personal information (we do not collect sensitive categories).

To exercise these rights, contact us at [insert email]. We may need to verify your identity before processing your request.

 

10. International Transfers

If you are accessing our website from outside the United States, your data may be transferred to and processed in the U.S. We take reasonable steps to ensure protection consistent with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “last updated” date. Significant changes will be highlighted for a reasonable period.

Last Updated: Sept. 9th 2025